Amana

Repair & Service

Los Angeles and Orange County

AMANA APPLIANCE REPAIR

form Los Angeles to Orange County

How Amana washer works:

Amana washers work by completing three major cycles: the fill, wash or agitate, and drain cycles. First, you load your Amana washer with the clothes you want cleaned. Make sure you don’t pack the clothes in too tightly; you want the wash water to be able to circulate amongst the clothes to get them as clean as possible. The next step is to choose if it’s a large, medium, or small load.

The controls are different for each Amana washer. The controls let you adjust wash settings, such as the water temperatures, spin speeds, timer cycles, etc. When operating properly the washing machine completes the cycle selected on the timer.

Your Amana washer may have more than one selector switch. One switch allows you to select your desired settings for load size and another will allow you to choose whether you want to use cold, warm, or hot water. The start switch is usually integrated with the timer assembly. When you set the timer to the desired cycle, you either pull out or push in the timer knob to begin the cycle.

What happens next is that a solenoid operated water mixing valve opens and lets the Amana washer fill up with cold water, hot water, or a mix of both, according to what you have selected using the selector switch. The water-inlet valve consists of three main parts which include: the cold water solenoid, the hot water solenoid, and the valve mixing body. Two hoses are clamped to the valve intakes from the house, one hot, one cold. A third hose connects at the valve mixing body to the Amana washer tub. Its purpose is to fill the Amana washer. The water then mixes with the detergent and clothes. The selector switch and timer interact with a pressure switch which measures the depth of water in the tub. When the desired level of water is reached, the switch sends a signal to the solenoid that closes the water-inlet valve.

Now that the Amana washer tub is full, it’s time for the agitator to begin its work. The agitator is the plastic upside down cone with arms or fins on it, located in the center of the tub. It is driven by a clutch and transmission system attached to the motor. This system then rotates the agitator arms back and forth. This motion pulls the clothes down and through the wash water and detergent mixture repeatedly, loosening the dirt from the clothes. The pump re-circulates the wash water from the bottom to the top during the wash cycle. When the timer tells it to, the Amana washer then pumps the water out of the tub, while the tub is also spinning between 400 to 800 rpm. This spinning provides a centrifugal force that pushes the water to the outside of the tub where the pump can pull all the wash water out of the tub.

For top load Amana washers, the agitator is in the center of the tub; there is no agitator itself for front load Amana washers, although the wash principle is very similar. The washer tub tumbles, moving the clothes through the wash water and sloshing the wash water over and through the clothes.

The selector switch and timer work together to complete the cycle you have chosen. The timer switch is usually mechanical, and is motor driven with cams to open and close switches. Newer models may use an electronic control circuit board. The timer tells the washing machine what to do next by sending the instructions and power to the washers parts at the right time.

After the agitation or tumbling is completed, the timer advances, and the dirty water is pumped out. More water is brought in to rinse the clothes while the Amana washer agitates or tumbles some more to make sure the clothes are rinsed well. The machine spins the clothes again, using centrifugal force to get as much water out of them as it can while pumping out the rinse water, and that’s it.

There are three basic ways that washers pump water: direct drive, belt drive, and a separate pump and motor assembly.

There are certain safety features that are integrated into washing machines. What happens if you lift the lid on your Amana washer? It stops spinning or agitating immediately because the lid switch activates the brake. This is to prevent injury to your arms and hands. There is a brake system built into Amana washers by law because many people have been injured in the past by putting their hands and arms into a spinning wash tub. The brake system operates in much the same way as car and motorcycle brakes. With the lid open, your Amana washer may still fill, but it will not spin or agitate. There are times the lid switch can fail, and your Amana washer won’t work until you replace it. Going by this, if your Amana washer fills, but won’t agitate or spin, you can infer that this switch may be defective.

Have you ever noticed that when your Amana washer begins to spin, you can actually hear it pick up speed? Electric motors can reach full speed in under a second, however, under a load of clothes and water, trying to get up to this speed immediately is not good for certain components. The clutch and transmission assembly comes in handy here, allowing the tub to gradually increase its spin speed, without damaging any internal parts. The clutch basically lets the belt slip a bit and gradually tightens it until full speed is reached.

The electric motor powers the agitator during wash cycles and spins the inner tub during the damp dry or spin cycle; the motor also drives the pump on many models. After washing or rinsing, the pump removes the water from the tub through the drain hose, and lifts it out to the drain.

Many Amana washers have a reversible motor, it can turn clockwise and counterclockwise. In one direction the motor uses the transmission or clutch system to spin the inner tub; while in the other direction, it uses the same transmission or clutch system to work the agitator. For Amana washers that don’t have a reversible motor, a solenoid automatically shifts the transmission from agitate settings to spin settings.

Some washers use plastic and rubber coupler assemblies that connect the motor directly to the transmission. It makes the connection without the need for a belt. This part breaks fairly often.

Amana washer Troubleshooting

Symptom Check

Amana washer does not work and makes no noise

  • Check that the Amana washer is plugged in securely
  • Check the circuit breaker or fuse box
  • Test the outlet for current
  • Check that the water supply valves are turned on
  • Inspect the filter screens
  • Test for overheating
  • Test the water level switch
  • Test the timer control
  • Test the lid switch
  • Test the water inlet valve
  • Inspect the water pump
  • Test the centrifugal switch
  • Test the motor

Amana washer does not work but it does make noise

  • Check that the water supply valves are turned on
  • Inspect the filter screens
  • Test for overheating
  • Inspect the water pump
  • Test the water inlet valve
  • Test the motor

No water is entering the wash tub
or no hot water
or no cold water

  • Check that the water supply valves are turned on
  • Inspect the water supply hoses for kinks
  • Check the filter screens
  • Test the water level switch
  • Test the water temperature switch
  • Test the timer control
  • Test the water inlet valve

The water fills the wash tub too slowly

  • Check that the water valves are turned on full
  • Check the water pressure at the tap
  • Check the filter screens
  • Test the water inlet valve

The tub does not fill with enough water

  • Test the water level switch
  • Check that the drain hose is positioned roughly as high as the top of the inner tub

The water overflows the wash tub

  • Test the timer control
  • Test the water level switch
  • Inspect the air tube for damage
  • Test the water inlet valve

Water drains out during the wash or rinse cycle

  • Check the drain control lever
  • Test the drain control coils
  • Check the cam bar
  • Test the timer control

Wrong temperature of water is used

  • Water supply hoses may be reversed
  • Hot or cold water supply valve may be turned off
  • Water supply hose may be kinked
  • Check water inlet valve

Water drains out while it is filling

  • Check the drain hose, it should be at least as high as the top of the wash tub, about 38 inches.
  • The drain hose must sit loosely in the house drain. Do not seal the air gap around the drain hose or a siphon will occur.
  • Check the drain control lever
  • Test the drain control coils
  • Check the cam bar

Water drips into the wash tub when the washer is off

  • Replace the water inlet valve

Water does not drain out of the wash tub

  • Inspect the drain hose for kinks
  • Test the timer control
  • Test the lid switch (some models)
  • Inspect the water pump
  • Inspect the drive belt (belt drive only)
  • Inspect the motor coupler

Water is leaking onto the ground

  • Inspect the water supply connections
  • Inspect the drain hose
  • Inspect the water pump
  • Inspect outer tub for cracks or corrosion
  • Inspect the tub seal
  • Inspect the tub bearing

Agitator does not move

  • Test the lid switch
  • Inspect the motor coupler
  • Inspect the drive belt (belt drive only)
  • Inspect under the washer for soot (clutch)
  • Test the motor
  • Inspect the pulley
  • Test the transmission
  • Inspect the agitator
  • Inspect the pump coupling
  • Test the water level switch

Agitator movement is weak or moves in only one direction

  • Inspect the agitator
  • Inspect the motor coupler
  • Inspect the drive belt (belt drive only)
  • Inspect under the washer for soot (clutch)
  • Test the motor
  • Inspect the pulley
  • Test the transmission
  • Inspect the pump coupling

Drum does not spin

  • Test the lid switch
  • Test the timer control
  • Test the centrifugal switch
  • Test the water level switch
  • Inspect the motor coupler
  • Inspect the drive belt (belt drive only)
  • Inspect under the washer for soot (clutch)
  • Test the motor
  • Inspect the pulley
  • Test the transmission

Clothes are too wet after spin cycle

This may be a spin problem or a drain problem
Drain:

  • Make sure the drain line is clear
  • Check the drain hose for a partial blockage
  • Inspect the water pump

Spin:

  • Test the lid switch
  • Test the timer control
  • Test the centrifugal switch
  • Test the water level switch
  • Inspect the motor coupler
  • Inspect the drive belt (belt drive only)
  • Inspect under the washer for soot (clutch)
  • Test the motor
  • Inspect the pulley
  • Test the transmission

Cycle does not advance

  • If the washing machine fills with water and begins agitating, but the timer does not advance, the timer probably needs to be replaced
  • If the timer does not advance while the Amana washer is in a spin cycle, the timer probably needs to be replaced
  • If the timer does not advance during the rinse cycle, check whether water has filled the tub, if not, it is likely cold water related. Check the cold water supply valve, check the supply hose for kinks, check the filter screen and check the water inlet valve

Burning or electrical smell

  • Unplug the Amana washer
  • Locate the source of the odor then read the instructions in the related section

Foul or stale odor coming from Amana washer or clothes

  • Check that the drain line is clear
  • Check the drain hose for kinks or blockages
  • Check pump for blockages
  • Check for build up of soap in the outer tub
  • Check for article of clothing stuck in the outer tub

Noisy or vibrates too much

  • General tips
  • Balance the load
  • Level the machine
  • Inspect the water pump for a blockage
  • Inspect the coupling
  • Inspect the transmission
  • Adjust the drive belt tension
  • Check the motor bearings
  • Check the drum brakes

Goes out of balance too often

  • General tips
  • Balance the load
  • Level the machine
  • Inspect the water pump

Clothing is damaged

  • Inspect agitator for cracks or rough spots
  • Inspect for rust spots

Laundry cleaning tip:

Antiperspirant - Blot the spot with a paper towel dampened with a solution of baking soda and vinegar. Wash as usual in the hottest water that is safe for the fabric.

Baby formula - If the stains dont come out with normal washing (dont dryer dry yet), squeeze lemon juice on the spot and let it sit in the sun until it has dried. Then launder as usual.

Blood - Get to the bloodstains immediately. Rinse well in cold water, then try one of the following...

> Sprinkle stain with unflavored meat tenderizer

> Blot on hydrogen peroxide with a damp cloth, allow to bubble, then wipe with a fresh cloth. Repeat if necessary.

> For dried bloodstains, soak overnight in cold water and two cups of salt. Wash as usual.

Cosmetics & Fabric softener - A bar of white soap should be all you need. Wet the stain and rub the soap into it. Use a pre-wash formula if the stain persists and rewash

Grass - Mix 1/3 cup vinegar and 2/3s cup water. Apply to the stain and blot. Or pre-soak in hydrogen peroxide and launder as usual.

Grease - Use a powder, such as talcum or cornstarch, to soak up any excess grease. When powder gets thick, scrape away and repeat. Place garment face down on paper towels and then apply a dry cleaning solvent or liquid detergent. Then dampen the area with water and then rub with a bar of white soap. Wash as usual.

Ring on the collar - Brush shampoo into the collar using a stiff brush, launder as usual.

Vomit - First is too scrape up as much as you can. Flush the spot in cold water to dilute the acid. Soak the item in warm water and 1 teaspoon of detergent. Rinse with cool water until the stain disappears. Wash as usual.

You can machine wash you delicates by placing them in a mesh laundry bag and use the gentle cycle on your washer.

Neptune washer possible wont spin trouble makers...

MAH3000A, MAH4000A, MAH5500A

Not pumping out the water - if the washer cannot pump out the water, the washer will not be able to spin...check the pump for not pumping.

Door not locking - if the door will not lock, the washer will not enter a spin mode. See if the lock light is lite on the consol.

Broken wires at one of the out off balance switches or a bad switch itself. A fairly common trouble maker has been a burnt diode on the main control board. See diode R11.

If this has happened to your main control board ( in the consol ) , the wax motor in the door lock assembly is drawing too much hydro and must be replacing at the same time as the control board. The wax motor can check, appear and test ok but will fail when working throughout the cycle.

Washing Machine Tips & Advice
Do:

  • Make sure your washer is level; front to back and side to side.
  • Add the detergent before the clothes so it can fully dissolve.
  • Pretreat and soak stains before washing.
  • Use burst resistant water hoses to avoid disaster.
  • Turn off the water supply to the washer when on vacation.
  • To clean soap and hard water deposits, run an empty load with warm water set to the largest load and add two pints of white vinegar.

Dont:

  • Dont dry clothing if it is still stained; retreat and rewash it.
  • Dont overload the Amana washer, the clothes wont get as clean and you may wear out the washer faster.

Dont wash a load with too little water, it puts a strain on the machine and wears out the clothes faster

For best results, Read and follow manufacturers instructions:

  • To prevent overloading, load washing machine before turning the machine on, while all of your clothes are still dry. Do not pack the drum. This will prevent overloading and ensure clean clothes.
  • Under-loading your washer may cause the laundry to "float" in the drum and not clean properly.
  • Prevent clogging of water system. Do not put rugs with rubber backing in washer or dryer.
  • When using bleach, make sure that you pour the bleach into the bleach cup or, before putting any clothes in washer.
  • Be sure to use a water level that covers all laundry
  • Make sure to check the tags on your clothes for the proper washing machine settings

Washer leaks

When a washer is leaking, there are several areas where the liquid could be coming from. If it only leaks during a spin cycle, its probably caused by a leaky drain hose. Over-sudsing is a common problem in homes with a water softener. Soft water and hot water use less detergent, while hard water and cold water need more detergent to clean well. This product will help you to determine if you have soft or hard water in a minute or less. These easy-to-use strips measure the hardness of your water in less than a minute. Just simply look at the color chart provided on the bottle for an instant read-out of the strip to help determine the proper amount of detergent. Lowering the amount of detergent used may alleviate any over-sudsing issues.

Leaks on a front-load Amana washer can occur around the door seal. This can happen because of a build-up of dirt and soap on the seal itself preventing a proper seal from taking place. Wipe the door seal carefully making sure that the edge of the gasket is clean.

Parts of a plastic bleach dispenser can crack or break off, causing a leak intermittently during the flush process. This is because bleach is a very corrosive chemical. Heavy use of liquid chlorine bleach can pit and rust stainless steel parts. Consider switching to oxygenating bleach, although this type of bleach doesnt get your whites as white as they can get with liquid chlorine bleach. The bleach dispenser is a replacement item.

Youll want to confirm that the fill hoses are connected and properly tightened. Always use new rubber Amana washers when re-installing the hoses. Take care not to over-tighten the connection. Other leaks may be caused by the drain hose being cracked, or by a leaky connection at the water-inlet valve. Too many suds may cause the appearance of a leak when actually its just a sudsy overflow. Sometimes a drain hose leak occurs at the end of the hose where it attaches to the Amana washer. If the hose is long enough you can cut the leaky end off and re-clamp the hose back on. Usually though, when a hose begins to leak, it is best to just replace the hose.

Many pump leaks happen around the seal on the pulley. Some pumps have a weep hole that lets water drip out when this seal begins to go bad. The solution is to rebuild or replace the pump.

Tub leaks are usually caused by a rotted tub. If this is your problem, consider buying a new Amana washer. Sometimes a constant imbalance can be the culprit. This imbalance can rub a hole in the tub if it consistently runs off-balance. It may be possible to repair the tub with an epoxy kit. Tub replacement isnt usually very economical.

The main tub seal can also leak. This is located where the transmission and the outer tub in the center. If this seal goes bad, it can be very difficult to replace.

Sometimes the water-inlet valve develops a buildup of mineral deposits and rust. To check this, remove the water-inlet valve and visually inspect the surface.

How full can I fill my top loading Washer? Youll want to fill your top loader loosely to the top with clothing. If you pack clothes too tightly, the water wont circulate well, and they wont get clean. That being said, you dont want to do too small of a load either. After all, youre using electricity and water anyhow, so you may as well get the most out of it without overdoing it.

Why is there a detergent residue on my clothes? This can be caused by overloading, hard water, low quality or un-dissolved detergents, or low water pressure. Re-wash the clothes at the safest temperature for the fabrics without adding detergent to rinse them clean.

Noisy Amana washer

A loud banging sound in the pipes is usually caused by a water hammer effect. Water hammer sounds are caused by a valve closing in the system, and yet the water in the pipe is still flowing because of its kinetic energy. The banging happens as the water hits the valve that prevents it from going any further. If the kinetic energy is great enough, it can actually cause a pipe to burst or explode at the end. If a valve is closed near the beginning or in the middle of a system, the water keeps flowing after that point, and it can actually create a vacuum. This vacuum can cause a pipe to implode if the stress is too great.

Roaring type noises may be coming from a spin bearing. This bearing probably had the grease washed from it because of a tub seal leak. Squeaking sounds in a new Amana washer are usually caused by the new parts getting broken in, and will usually go away after several washes.

The sounds of water gurgling, slurping, or sloshing during a spin cycle are usually caused by the drain pump pushing the water out of the washer tub.

Too much water pressure can cause a whistling or squealing sound. Adjust the hot and cold intake water valves to relieve this sound.

Metallic clinking sounds during spin or agitation may be the result of drive train components meshing during speed changes or after a pause.

Swishing or swooshing type of sounds may be caused by water and suds trapped between the tub and basket during a spin cycle, and will usually clear up as the water is drained from the washer.

Maintenance Tips for Amana washers

Household appliances have average lifetime expectancies. Maintaining your appliances properly can extend their lifetime indefinitely. If you have to do any kind of repair or maintenance on this unit, make sure to unplug it from the power supply. Use a properly grounded outlet. Make sure you fully load your Amana washer. This will save time and energy. Just dont overload it. Leave the lid up to help dry out the interior and prevent odors. Wipe off any excess water around the front loader door and gasket. Mix small and large items for better wash water circulation. Keep lint producing items in different loads from lint collecting items. Check for cracked or leaky hoses. Replace with high quality stainless steel hoses. Make sure the Amana washer is level. Make sure loads are balanced as you can ruin a washer by running unbalanced loads. Use only recommended levels of detergent and bleach. Periodically clean the detergent residue from any dispensers. Promptly remove loads from the Amana washer to prevent bacterial growth and odors. Washer Magic will remove lime scale, soap scum, iron, and mineral stains. It also reduces abrasive build-up, which can be harmful to the laundry. You can use soap and water or other non-abrasive cleansers like Microbryte Appliance Cleaner to wipe down the exterior surfaces. Wipe with a damp cloth near the controls. Do not get them overly wet. When going away for an extended length of time, you may want to turn the water supply off to the Amana washer to keep the pressure off the fill hoses. Clean any lint traps in the Amana washer or at the end of the drain hose. Set controls for the right type of load. Dont skimp on water levels or temperatures. You want clean clothes.

VERY IMPORTANT DISCLAIMER: We assumes no responsibility for inconveniences or damages resulting from use of the information he supplies. The consumer or reader is individually responsible for his or her use of the information supplied and uses this information at their own risk. We have no liability for errors, omissions, or any defects whatsoever in the information or instructions, or for any damage or injury resulting from the utilization of said information or instructions. All service and repair should be perfomed by professionals.